Terms & Conditions Sama Menang – Terms of Use for Malaysia's Betting Platform

Welcome to Sama Menang ("Platform", "we", "us"). These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member", "you") and Sama Menang regarding your use of the platform, website, services, and all content provided under the samamenang.bet domain.

By accessing, registering for, or using any part of the Sama Menang, you confirm that you have read, understood, and agree to be fully bound by these Terms & Conditions. If you do not agree with any part of this agreement, please discontinue use of the platform immediately.

Sama Menang reserves the right to amend, update, or replace these Terms & Conditions at any time by notifying registered members. Continued use of the platform after any amendments take effect will be considered acceptance of those changes.

To be eligible to use the platform Sama Menang, you must meet all of the following criteria:

• Aged 18 years and above on the date of registration.
• Is an individual legally capable of entering into a binding contract under applicable law.
• Not an individual who has been placed on a self-exclusion list by Sama Menang or any relevant authority.
• Not acting on behalf of any third party or other company in any capacity.
• Not an employee or immediate family member of a Sama Menang employee or any involved software provider.

Sama Menang strictly prohibits the use of our platform by minors. If we find that a member has registered using false information regarding their age, the account will be immediately closed and all account balances will be forfeited.

Account registration at Sama Menang is free and open to all individuals who meet the eligibility requirements. During the registration process, you are required to provide accurate, complete, and up-to-date information.

One Account Per Individual

Each individual is only permitted to hold one (1) active account at Sama Menang at any one time. Owning or attempting to own more than one account is a serious breach of these terms and will result in the closure of all accounts involved and forfeiture of any account balances.

Account Security

You are solely responsible for maintaining the security of your account username and password. Sama Menang will not be held liable for any losses arising from unauthorised access to your account due to your own negligence. Please:

• Using a strong, unique password that is not shared with any other account.
• Do not share your login credentials with anyone, including family members.
• Notify us immediately if you suspect any unauthorised access to your account.
• Log out of your account after each session, especially on shared devices.

Identity Verification (KYC)

Sama Menang adheres to strict Know Your Customer (KYC) procedures. You may be asked to submit a copy of your identification card, bank statement, or other documents for identity verification purposes. This process is in place to protect the security of your account and to comply with applicable legal requirements.

All financial transactions on the platform Sama Menang are conducted in Malaysian Ringgit (RM / MYR). We do not accept or process any foreign currency.

Accepted Payment Methods

Withdrawal Terms

Withdrawals may only be made to the same payment method used for the deposit (except in specific cases considered by management). All withdrawals go through a security review process before being approved. Sama Menang reserves the right to request additional documents for withdrawals exceeding RM5,000 in a single transaction.

Sama Menang offers a range of bonus and promotion programmes for both new and existing members. All offers are subject to the specific terms stated in each promotion.

General Bonus Principles

• Bonuses may only be claimed once per promotion unless otherwise stated.
• All bonuses are subject to rollover requirements (wagering requirements) before a withdrawal is permitted.
• The rollover requirement for each bonus is clearly stated on the relevant promotions page.
• Sama Menang reserves the right to cancel or reclaim any bonus awarded incorrectly due to a technical error or fraudulent activity.
• Any attempt to abuse the bonus system, including through bonus arbitrage (bonus abuse), will result in the forfeiture of all related bonuses and winnings.

Rollover Requirement Example

For example, if you receive a RM100 bonus with a 10x rollover requirement, you must place bets totalling at least RM1,000 (RM100 × 10) before any winnings from that bonus can be withdrawn. The time limit to meet the rollover is typically 30 days from the date the bonus is credited.

All bets placed through the platform Sama Menang subject to the following rules:

• All bets are final once confirmed by the system – cancellations are not permitted except in cases of technical disruption verified by Sama Menang.
• Sama Menang reserves the right to void or reverse any bet placed based on odds that were published incorrectly due to a technical error or input mistake.
• For live sports betting (live matches including Malaysia Super League football, EPL, BWF badminton, e-sports, etc.), all bets are subject to official result verification by the relevant sports governing body.
• In the event of a postponed, cancelled, or inconclusive match, Sama Menang reserves the right to void the bet and refund the stake to the member's account.
• Minimum and maximum betting limits are stated on each game table or betting market.

As a member Sama Menang, you agree not to engage in any of the following:

• Registering or operating more than one account.
• Providing false, misleading, or incomplete information during registration or while using the platform.
• Using bots, automated tools, scripts, or any other unauthorised methods to interact with the platform.
• Abusing the bonus or promotion system in any way (including colluding with other players to manipulate outcomes).
• Engaging in fraud, money laundering, or any illegal activity through the Sama Menang platform.
• Harassing, threatening, or using abusive language towards customer support staff or other members.
• Attempting to exploit any technical vulnerabilities or bugs within the Sama Menang platform.

Any violation of the above will result in immediate action by Sama Menang, including account suspension or closure, forfeiture of balances and winnings, and potential legal action where applicable.

Sama Menang reserves the right to suspend or close any member's account for the following reasons:

• Violation of any part of these Terms & Conditions.
• Suspected fraud, hacking, or illegal activity.
• Failure to complete identity verification (KYC) requirements within the specified timeframe.
• Requests from legally authorised authorities.
• Inactive for more than 12 consecutive months.

Members who wish to close their own account may do so by contacting our customer support team at support@samamenang.bet. All valid account balances will be returned to the member once the review process is complete, subject to any outstanding bonus rollover requirements.

Sama Menang provides this platform on an "as-is" basis. While we make every effort to ensure the platform runs smoothly at all times, we cannot guarantee that the service will be free from interruptions, delays, or technical errors at all times.

• Sama Menang is not liable for any indirect, special, or consequential losses arising from the use of the platform.
• Sama Menang is not liable for losses resulting from unauthorised account access caused by a member's own negligence.
• Any decision to use the platform and engage in betting is entirely the member's own personal responsibility.
• In the event of a technical disruption affecting game outcomes, Sama Menang will take whatever action management deems fairest at its sole discretion.

Sama Menang takes the protection of our members' personal information seriously. The collection, processing, and storage of your personal data is carried out in accordance with our detailed Privacy Policy and in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

In summary, Sama Menang collects your personal data solely for the following purposes:

• Account management and identity verification.
• Processing of financial transactions.
• Service-related and promotional communications (with your consent).
• Compliance with legal and regulatory requirements.
• Platform improvements and user experience enhancements.

For full details on how we handle your data, please read the Sama Menang Privacy Policy us.

Sama Menang believes that great entertainment must come with responsibility. We are fully committed to the principles of responsible gaming and provide a range of tools to help our members stay in control.

Available Self-Control Tools

• Daily/weekly/monthly deposit limits – set your own limits at a level you're comfortable with.
• Loss limit – set the maximum amount you are willing to lose within a given period.
• Session time limits – limit the duration of your playing sessions.
• Cooling-off period – take a break from playing for 24 hours, 7 days, or 30 days.
• Self-exclusion – close your access to the platform for an extended period.

If you are concerned about your own gambling habits or those of someone close to you, please contact our support team or visit the Responsible Gaming us for more information and assistance.

Sama Menang reserves the right to amend, update, or replace these Terms & Conditions at any time. Members will be notified of any material changes via their registered email or a notice on the website at least 14 days before it takes effect.

Continued use of the Sama Menang platform after any amendments take effect will be deemed as full acceptance of the revised Terms & Conditions. If you do not agree with the changes made, you have the right to close your account before they come into effect.

Applicable Laws

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising in connection with this Agreement shall be subject to the exclusive jurisdiction of the competent courts of Malaysia.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team via Sama Menang via:

• Email: support@samamenang.bet
• Live Chat: Available 24 hours a day, 7 days a week via our platform.